GENERAL CONDITIONS OF SALE
General conditions of Sale
Products purchased on Mediterranee Passioni are sold and shipped directly from
physical shop VAT number: 08555711210, with registered office in Via Roma 13, 80073 Capri (Na).
The offer and sale of products on the website www.mpcapri.com are governed by these General Conditions of Sale.
The General Conditions of Sale can be periodically updated; Yes
consider as effective and binding those published on www.mpcapri.com accepted at the time of check out.
Please read the terms and conditions of sale carefully before purchasing.
Purchase methods
For each product chosen, a descriptive card is displayed, with the image and the essential characteristics: color, size, unit price.
The images and colors of the products offered for sale on Mediterranee Passioni may
do not correspond to the actual ones due to the Internet browser and / or monitor used, mpcapri.com is not responsible for any inaccuracies due to a particular configuration of the computer or its malfunction.
Product availability
The products offered for sale and the relative price are those indicated on www.mpcapri.com
If, at the time of the order, the products are not available;
If, due to simultaneous purchase by several customers, the ordered product is no longer available, an order cancellation e-mail is sent.
Mediterranee Passioni, can change the products at any time and without notice
offered for sale on www.mpcapri.com and the relative price.
Product price
The price of each item is indicated in Euros.
The cost of shipping is indicated before payment.
ORDER
Order
The execution of the purchase order implies knowledge of these general conditions of sale and their unconditional acceptance. Orders can be placed upon registration and / or creation of a personal account of the Customer. Please remember to carefully read the Privacy Policy and the Terms and Conditions of Sale. Orders are filled in following the steps and instructions specified on the site.
The purchase of the products offered for sale on mpcapri.com can be made by consumers / customers who have reached the age of majority and who act exclusively on their behalf. The sale and / or distribution of products purchased on mpcapri.com is prohibited.
mpcapri.com reserves the right to evaluate the acceptance of orders received. mpcapri.com will communicate to the customer via e-mail any impossibility to accept the orders received.
Order confirmation
The customer receives at the time of the conclusion of the purchase the written confirmation of the ordered product, the amount to be paid, with details of the product price and shipping costs. The order can be canceled within 30 minutes of purchase by writing an email to info@mediterraneepassioni.com Orders will not be considered canceled with communication via chat.
Terms of payment
mpcapri.com accepts the following payment methods:
Credit cards (including prepaid, postepay) Paypal
Mediterranee Passioni accepts payments made with the following credit and debit cards: Visa, MasterCard, Diners, Maestro, American Express.
We will send the ordered items, upon crediting the amount due, which must take place within 7 working days from the date of acceptance of the order.
Any other payment formulas can be accepted exclusively at the discretion of Mediterranee Passioni.
For more information and / or clarifications you can send an email to info@mediterraneepassioni.com; the ordered products remain the property of mpcapri.com until the relative price is fully collected.
SHIPPING METHODS
Shipping methods
The information on the shipping methods are indicated at the time of purchase, are charged to the customer and are charged to the credit and debit card at the time of purchase.
Shipping cost
All purchases are delivered via the TNT courier. We do not ship to post office boxes.
Shipping has a variable cost depending on the area in which it will take place, except for promotions, when foreseen, indicated on the site that provide for free delivery.
Delivery areas
The delivery of the products is made to the address requested by the Customer (we do not ship to post office boxes).
Delivery time
From receipt of the order, the delivery time of the products is generally the following of 2-4 working days (except in the case in which a product must be created / ordered exclusively for the customer and therefore will require waiting times indicated on the website www.mpcapri. com)
Deliveries are made and guaranteed by TNT. All orders are delivered by TNT courier from 8 to 18 from Monday to Friday. The shipper requires the recipient's signature "for receipt" upon delivery.
The Customer is requested to provide a valid address to which the goods can be delivered during delivery times. Please promptly indicate any change of address
Once the shipment has been made, it is not possible to change the destination address. Mediterranee Passioni at the time of shipment informs the Customer of the shipment number by e-mail.
The customer can follow the status of the shipment on the TNT website by entering the number of their shipment.
The web page presents the exact and updated movements of the shipment.
Receipt of the goods
To guarantee the safety of the shipment, the shipper asks for the signature "for receipt" of the recipient upon delivery; if this is not possible, the goods are not delivered.
If, at the time of delivery, the external appearance of the package shows imperfections, the Customer must proceed to open the package in the presence of the carrier.
We recommend checking the goods upon delivery and verifying that the quantity of the products delivered corresponds to what was ordered, that the packaging is intact, not damaged, or otherwise altered. Any anomalies must be noted in writing on the courier's delivery note.
Any problems in delivery must be promptly reported to our Customer Service and in any case within 30 calendar days from order confirmation.
The delivery of the products can also take place through partial shipments: in this case only the price of the products shipped and the cost of the single shipment are charged. In case of partial shipment, information is given by e-mail.
Any delivery delays exceeding 10 days. working hours must be promptly reported to our Customer Service and in any case within 30 calendar days of order confirmation.
Delivery status
Insurance
The goods can be insured at the customer's request with a variable amount depending on the value of the purchase.If the packaging is damaged upon delivery, we recommend that you refuse the goods or report on the delivery note that you accept a damaged package
(accept with reserve) Once delivered to the address indicated and collected, the goods are no longer insured.